Privacy Policy

1. Who We Are

UK Phone Warehouse (“we”, “us”, “our”) operates the website ukmobileclub.com, a showcase website for premium mobile phones. This Privacy Policy explains what personal information we collect through this website, how we use it, and the rights you have over it. We process personal data in line with the UK GDPR and the Data Protection Act 2018.

If you have any questions about this policy, contact us at support@ukmobileclub.com or call 03330577080.

2. Our Website

This website is for information only. You cannot place orders, add items to a basket or pay online. Buy Now buttons take you to our Contact page, where you can send us an enquiry or call our team. We do not collect or store any payment card details on this website.

3. Information We Collect

We only collect the information you choose to give us or that is created when you use the site:

• Enquiry details: your name, email address, phone number and the message you send us through our contact form.
• Phone calls and emails: any details you share when you call or email us.
• Technical data: basic information such as your IP address, browser type, device type and the pages you visit, collected by our hosting and standard website technology.

4. How We Use Your Information

• To reply to your enquiries and give you information about our phones, availability and offers.
• To contact you about an enquiry you have made.
• To keep the website secure, working properly and free of misuse.
• To meet our legal and regulatory obligations.

We do not sell your personal information and we do not use it for automated decision making.

5. Legal Basis for Using Your Data

We use your information when: you ask us to respond to an enquiry (to take steps at your request); it is in our legitimate interests to run, secure and improve our website and business; we need to comply with the law; or you have given your consent, for example to non-essential cookies.

6. Cookies

Our website uses cookies and similar technologies that are necessary for the site to work and to understand how it is used. You can control or delete cookies in your browser settings. Blocking some cookies may affect how parts of the site work. If we add analytics or marketing cookies in future, we will ask for your consent first where the law requires it.

7. Who We Share Your Information With

We only share your information with trusted service providers who help us run the website, such as our web hosting and email providers, and only so they can provide those services to us. We may also disclose information where we are required to by law or by a public authority.

8. International Transfers

Some of our service providers may process data outside the UK. When this happens, we make sure appropriate safeguards are in place to protect your information, as required by UK data protection law.

9. How Long We Keep Your Information

We keep enquiry details only for as long as needed to deal with your request and any follow-up, and as long as the law requires. After that we delete or anonymise them.

10. How We Protect Your Information

We take reasonable technical and organisational steps to protect your personal information from loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

11. Your Rights

Under UK data protection law you have the right to: ask for a copy of the personal information we hold about you; ask us to correct inaccurate information; ask us to delete your information; object to or ask us to restrict how we use it; and ask for your information in a portable format. To use any of these rights, email us at support@ukmobileclub.com. If you are unhappy with how we handle your data, you also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

12. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites, so please read their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be on this page with the updated date below.

Last updated: 5 November 2026

14. Contact Us

UK Phone Warehouse
Email: support@ukmobileclub.com
Phone: 03330577080